ContainerPort Group is delighted to announce the promotion of Jackie Csiszar to Senior Vice President of Customer Experience (CX) highlighting our unwavering commitment to customer success and service excellence.
"Jackie has been an invaluable member of the CPG leadership team for several years," said Joey Palmer, President of CPG. "She has spearheaded initiatives to create a more cohesive and streamlined customer experience, and we have been thrilled with the results. Both internal teams and customers have praised her leadership and the seamless integration of customers as genuine partners in our business.”
Jackie's career spans over 27 years, beginning with World Group's vessel operations division, World Shipping, Inc. After steadily progressing through multiple roles of increasing responsibility at World Shipping, she led the company to become the top vessel husbandry organization on the Great Lakes. She joined CPG as Vice President of Customer Experience in March of 2021, where she has been instrumental in guiding CPG’s evolution to better serve its customers.
Under Jackie's guidance, CPG has achieved record truck count and consistent freight growth, including the expansion into new markets. She has been instrumental in aligning the people, process, and technology to ensure positive interactions between customers, new and existing terminal locations, and internal teams.
"I'm excited to continue building bridges between our teams and our customers," said Jackie. "Our customers are the backbone of our organization - without their support, we would not be where we are today. It's a privilege to continue serving them and finding new ways to strengthen our relationships."