In the world of corporate training and development, one woman has brought innovation and inspiration to team CPG. Meet Alex Frye, the head of the Process and Training (P&T) team at ContainerPort Group, and recent winner of The Bob Pike Group’s prestigious Pike's Peak Award. This award recognizes learning leaders for implementing participant-centered training that impacts performance positively, and Alex and her team are leading the way. Alex and her team were also the subject of a Case Study by The Bob Pike Group that showed how participant-centered training methods can translate into revenue generating solutions.
A Natural Leader and Educator
Alex has always naturally gravitated to servant leadership roles, whether as a teacher, camp counselor, coach/trainer, or program leader.
The Genesis of a New Training Program
When Alex's family business, FSI, sold in a merger and acquisition to CPG in 2020, Alex saw an opportunity. She pitched the idea of a comprehensive training program focused on full-circle role development, as she recognized the interconnected nature of employee development. She joined forces with the World Group HR team, led by Kelly Pettry and served as the manager of Training and Development. Alex has been pivotal in setting up Learning Management Systems, World Group University programs, employee onboarding, and manager training schemes. However, after working on the HR team for a year, she noticed a significant gap in role-based training within the business and met with leadership to address this critical need. As such, CPG's Process & Training team was born.
Alex, with her team, envisions a CPG where people are eager to learn, grow, and contribute meaningfully to their careers. To facilitate this, they focus on micro-learning opportunities, carefully designed to be accessible for busy trucking employees. The content is not just about ticking off a training checklist; it’s about understanding the bigger picture. “It’s not just about how to do your job,” Alex explains, “but why it matters in the full circle of the supply chain. Our training focuses on a strategic full-circle concept.”
A Team-Centric Triumph
Breaking New Ground
When Alex and her team started building CPG's role-based training, they found there were processes, but they were isolated with no single source of truth. They’ve worked tirelessly with the business teams to begin to bridge these gaps, to harmonize processes, and to provide a playbook for our trucking business — a standardized set of documents, policies, and procedures that will be followed by all (FBA). Their diligent work ties directly into big hairy audacious goals (BHAG) for outlining processes that affect other areas of the company. And this is just the beginning!
A Proud Leader
For Alex, winning the Pike’s Peak Award is both humbling and validating. She's thankful for her executive leadership’s trust and immensely proud of her team. “This award gives me a sense of fulfillment to be able use my background and formal education outside of school walls,” she reflects, “and apply it to a bigger picture in a forever changing and evolving industry.”
*Congratulations to Alex and her entire Process and Training team for their hard work, dedication, and for setting a sterling example in the world of corporate training, learning, and development.*